Terms of service
Welcome to RealmServices!
These Terms of Service (“TOS”) govern your use of the RealmServices website located at https://realmservices.co (the “Website”) and the SEO services provided by RealmServices (“we,” “our,” or “us”). By accessing or using our Website and services, you agree to be bound by these Terms.
1. Services Offered
RealmServices provides a range of professional SEO services, including but not limited to:
- Keyword Research
- On-Page SEO
- Technical SEO
- Content Optimisation
- Link Building
- Analytics and Reporting
2. Payment Terms
RealmServices offers flexible service durations of 1, 3, 6, or 12 months. Clients may select the plan that best fits their goals. All payments are due at the beginning of the selected service term.
Payments are securely processed through trusted third-party processors. Your payment information is managed in accordance with their respective privacy policies.
If you are not satisfied with our services, you may request a refund in accordance with our Refund Policy. Refund requests are reviewed on a case-by-case basis and may be prorated depending on the amount of work completed.
3. Client Responsibilities
To ensure successful delivery of services, clients agree to:
- Provide necessary access to their website, including administrative, hosting, or server access when required.
- Respond to RealmServices communications in a timely manner.
- Avoid actions that may negatively affect SEO results (e.g., deleting optimised content, changing site structure without notice, etc.).
4. Liability and Disclaimers
RealmServices is committed to delivering high-quality SEO solutions. However, due to the nature of search engine algorithms and other factors beyond our control, we cannot guarantee specific outcomes. Clients acknowledge that:
- SEO results vary depending on competition, niche, and other variables.
- No guarantees are made for specific keyword rankings or traffic levels.
- RealmServices is not liable for search engine penalties, algorithm updates, or other third-party actions that affect performance.
5. Termination Policy
Either party may terminate the agreement with written notice. Upon termination:
- Outstanding payments must be settled for services rendered up to the termination date.
- If the client cancels before the end of a prepaid term, a prorated refund may be issued at our discretion.
6. Intellectual Property
All materials, reports, and deliverables produced by RealmServices remain our intellectual property until full payment is received. Once payment is complete, ownership transfers to the client. RealmServices retains the right to use non-confidential results or anonymised case studies for portfolio or marketing purposes.
7. Privacy and Confidentiality
We respect your privacy. Any personal or business information provided will only be used to deliver and manage SEO services. We do not sell, rent, or share your data with third parties without your consent, unless required by law. Please review our Privacy Policy for more details.
8. Changes to the Terms of Service
RealmServices reserves the right to modify or update these Terms at any time. Any significant changes will be communicated via email or a notice on our Website. Continued use of our services constitutes acceptance of the updated Terms.
9. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Information
For questions or concerns regarding these Terms of Service, please contact us:
Email: support@realmservices.co
Address: 71–75 Shelton Street, London, WC2H 9JQ, United Kingdom